"Wells Tobias Recruitment has successfully filled a number of key vacancies in our offices both in Canary Wharf and Woking. We have found them proactive and professional. We were particularly impressed with the quality of candidates put forward for interview. Feedback on interviews was prompt and relevant and candidates were always well prepared with a good knowledge of the role. The quality of their service makes them stand out from other agencies and we would have no hesitation in recommending them."
- Kate Wills, Director, HSBC Insurance

Client Charter

As a valued client, our aim is to provide you with a service that meets all your recruitment needs. To ensure that we provide industry-leading levels of service, we make the following commitments to you:

Winning Mentality

  • All clients have a dedicated account manager, with a fully briefed secondary contact
  • We conduct regular service reviews to ensure we are meeting or exceeding your expectations
  • Our consultants have industry experience and are specialists in their field

Honesty & Integrity

  • All candidates are fully interviewed prior to CV submission
  • All candidates submitted for a vacancy will be given a full job description, where applicable
  • Candidates are fully referenced to our client’s criteria

Client Partnership

  • We will adhere to your required response times and KPI’s
  • We conduct candidate evaluation and feedback surveys as part of our post placement management programme
  • We are able to provide salary surveys to your specific requirements
  • Whenever possible, we will take a job brief in person

Focusing on Solutions

  • An account programme will be developed for each client to ensure your needs are being met
  • We can provide competency based testing and interviewing programmes to individual client requirements

Delivering on Promises

  • To highlight our full commitment to you and our belief in our service, we provide guarantees to all clients (as outlined in our Terms of Business)
  • Furthermore, we have a structured complaints procedure. Should you feel that we have not delivered on any of the promises above we would like to hear from you.

Please contact our directors, Joe Wells or Adam Tobias, on 020 3008 4331.