Business Support Assistant Manager

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  • £125 - £141 per day
  • Wells Tobias Recruitment
  • London
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We are looking to recruit a experienced Business Support Assistant Manager for our client based in the City.

To be considered for the position available you must meet the requirements listed below:

Good standard of education - a management degree would be advantageous
Good knowledge of all MS Office/IT packages and management/financial Information

A high level of initiative and proactive approach
Confidence and be assertive and resilient
Relationship building skills at all levels
Project planning and execution experience
Excellent and proven organisation skills
People management and leadership and team building skills

Experience managing a team is essential for this position as you will be a role model in terms of self development and act as a coach to the secretaries.

This is a team role and the job holder will be required to promote team working.

Your main responsibilities:

You will be responsible for the day to day management of the secretaries and business support team focusing mainly on service delivery and excellence.

Network with and work closely with other Business Support Assistant Managers and ensure that a consistent approach is being applied within the secretarial and Business Support teams, there is efficiency in the processes and organising cross working as required and knowledge is shared

Manage performance appraisal process for secretaries through a continuous process of planning, objective setting, coaching and assessment

Identify performance gaps and ensure that these are followed up effectively through the use of Reaching Performance Plans (RPPs)

Identify training and development areas and assist to address these

Implementation and delivery of salary review for location to timetable and budget

Identify performance, conduct, attendance, health or other HR issues and work with local HR contact to resolve these

Contribute to initiatives and/or projects as determined by the Business Support leadership

Corporate Social Responsibility - work closely with Business Support Manager to engage with business unit and any volunteer CSR co-ordinators to fundraise and raise awareness of the People Charity

Work closely with Business Support Manager to promote 'Saving for Good' environment initiatives by leading by example and actively support low-carbon business delivery; providing feedback to CSR key contacts

Establish a rapport with the Partners, Directors and PMLs through regular discussions and promote BS initiatives

Secretarial Services

Manage resourcing of all staff by monitoring coverage, holidays, allocations and sickness

Recruitment and induction of new staff including reviewing CVs, conducting assessments and interviews

Liaise with the business units to assess the need for any request for temporary cover with the view to obtaining cover from within the immediate location or wider firm where possible

Minimise the use of temporary staff and manage the costs

Office Management

Liaise with the client facing staff to assess the need for any request for temporary cover with the view to obtaining cover from within the immediate location or wider firm where possible

Minimise the use of temporary staff and manage the costs

Organise and manage all duties with regard to work placement students, including being the first point of contact for HR

Ensure all on boarding processes are efficiently delivered to provide minimal disruption to the business (ordering of IT, telephones, logins, adding to distribution lists)

Manage ICT requests and telephone change authorisations

Implementation of adhoc projects requested by business unit leaders or Business Support Manager to support the changing environment within which the business operates.

If you feel you meet the requirements then apply today!

It is Wells Tobias Recruitment Solutions' policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

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