Claims Assistant

Claims Assistant

  • Location

    City of London, London

  • Sector:

    Office Support

  • Job type:


  • Salary:

    £25000 - £28000 per annum + Excellent Benefits Package

  • Contact:

    Sam Kayne-Levenson

  • Contact email:


  • Job ref:


  • Published:

    about 2 years ago

  • Expiry date:


  • Startdate:


Our client is a progressive and modern Insuretech Company. A fantastic opportunity has arisen for an enthusiastic and ambitious Claims Assistant to join a successful and friendly team at an exciting time of growth for the organisation.

Duties and Responsibilities includes:

  • Provision of outstanding customer service at all times
  • Processing FNOL
  • Logging customer complaints
  • Chasing claims handlers diaries
  • Obtaining updates from 3rd parties
  • Liaising with brokers / clients and third parties
  • Processing of claims and accurate maintenance of records on claims system
  • Ensuring all systems, mailboxes and daily tracker logs are accurate and up to date
  • General admin duties

Skills and experience:

  • Minimum of 1-2 year in Insurance industry with an awareness of the impact of regulations and FSA
  • Good understanding of the broker and client operational environment
  • Excellent communication skills both written and verbal
  • Good IT Skills in particular MS Office package
  • Good attention to detail and ability to prioritise workload
  • Ability to work autonomously and follow defined processes
  • Ability to resolve all complaints appropriately
  • Previous insurance administration experience

Based in the heart of the city, this role offers a fantastic remuneration and benefits package and a vibrant modern working environment.

It is Wells Tobias Recruitment Solutions' policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.