Claims Handler

Claims Handler

  • Location

    City of London, London

  • Sector:


  • Job type:


  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Sam Kayne-Levenson

  • Contact email:


  • Job ref:

    SKL 8861_1574165170

  • Published:

    over 1 year ago

  • Expiry date:


  • Startdate:


A fantastic opportunity has arisen for an experienced Claims Handler to join a successful and friendly team in a progressive and modern Insurance Company at an exciting time of growth for the organisation. The ideal candidate will have previous experience as a HNW Claims Handler.

Duties and Responsibilities include:

  • Deliver outstanding customer service
  • Maintaining claim files
  • Negotiating with third parties, contractors and suppliers
  • Liaising with Brokers / Clients via email and telephone
  • Ensure documents are stores according to audit requirements
  • Maintaining accurate records on Claims system
  • Achieve personal and department performance targets

Skills and experience:

  • Previous experience as a Claims Handler / Claims Adjuster ESSENTIAL
  • Previous experience with High Net Worth Insurance Claims
  • Experience of Personal Lines preferred in particular HNW property claims
  • Awareness of the impact of regulations and FSA
  • Good understanding of the broker and client operational environment
  • Excellent communication skills both written and verbal
  • Good IT Skills in particular MS Office package
  • Good attention to detail and ability to prioritise workload
  • Ability to work autonomously and follow defined processes
  • Ability to capture and resolve all complaints appropriately
  • Previous insurance administration experience

It is Wells Tobias Recruitment Solutions' policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.